I am having issues with WESTPAC credit card feed in XERO.

Hi!

I am having issues with a client’s credit card feed in XERO. There is one single credit card account, but 3 separate users, 3 separate statement, 3 separate cards, 3 separate client ID’s and 3 separate passwords, but this cumulates in to one total statement that is paid.

We set up one card in XERO and that worked fine, but when we went to set up the second card, there was no ability to enter password details, and no further feed options were shown.

I deleted the account, and re-entered it, but still no option to enter password or view additional feeds. Any suggestions?

Heather

Heather Smith2017-03-01T14:31:12+10:00May 9th, 2011|4 Comments

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About Heather Smith

A technology and management accountant, Chartered Accountant Heather Smith has a deep understanding of how automated online business tools and accounting apps can be used successfully to streamline operations.

Heather provides practical advice to accountants and business owners on how cloud business tools and apps can be integrated to improve workflow and surface information that can be used to make data-informed decisions. She shares her experience, methodologies, business strategies and work-life balance practices extensively through the Accounting Apps newsletter, Accounting Apps podcast, and Accounting Apps Mastermind Community plus multiple Accounting books, blogs and social media platforms.

Heather is also an FCA, FCCA, FICB, commerce graduate, and accredited trainer.

USA Accounting Today listed Heather as one of 21 people helping shape (and reshape) the accounting industry .

I am having issues with WESTPAC credit card feed in XERO.

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About Heather Smith