About Heather Smith

Heather Smith can help your business deliver powerful, engaging and educational content, through guest blog posts, educational instructions, video creation, podcasts, and social media blasts. She hosts the #1 independent Cloud Stories podcast Cloud Stories, authored Xero for Dummies, produces easy to follow videos on her YouTube channel and hosts the Cloud Accountants and Advisors Meetup and Xero Mastermind Facebook group. As a chartered accountant and chartered certified accountant and certified Xero & MYOB software advisor she has the knowledge, expertise and credibility to talk about your business solution to the accounting and bookkeeping community.

Community supporting Community during Covid19

When Cassandra Scott + Andrew Erkins + I launched the Afternoon Community chats we did not know what they would become, but we realised that the community needed a safe supportive space. Community helping Community during these unprecedented times. Together we can be help support one another through these stressful times. Join us for Community [...]

2021-02-23T11:43:41+10:00April 22nd, 2020|1 Comment

How to create a scalable modern firm that can sell | Ryan Lazanis

"I mandated across the firm what type of clients we would work with, the personalities of those clients, the technology that was used, and the core service offering. So, that allowed us to standardise pretty much everything. I think that's the secret." Ryan Lazanis Today I’m speaking with Ryan Lazanis Founder of Future Firm [...]

2020-05-04T08:53:27+10:00April 14th, 2020|1 Comment

Playing the cloud game: how a computer game designer turned accountant built an app to transition his practice to the cloud | Paul Murray

Xero have been the first to say we're going to create a ecosystem and we're going to have an open API and you're going to be able to do all this cool stuff. But historically, that was never the case. Everyone lived in their silos. So for us now to all start talking together [...]

2020-05-14T15:52:35+10:00March 27th, 2020|0 Comments

A live document monitoring flexible responses of Accounting Apps during Covid-19

I’m going to attempt to maintain a live document monitoring flexible responses of Accounting Apps during Covid-19. Many recognising businesses are under strain, and employees are working from home in response to the COVID-19 (coronavirus) outbreak, and are meeting changing demands. I’ll also include some interesting technological resources that can help you through challenging times. Please [...]

2021-01-20T18:44:20+10:00March 23rd, 2020|2 Comments

Lance Rubin – Decision making the art and science of finding value

We're going to run out of cash in five months time. So what do we do to avoid that situation? Because if we have to go into liquidation and start up again, that's a lot of pain. Staff are going to lose our jobs. We're going to lose our company. It's not going to [...]

2020-03-21T19:00:16+10:00March 20th, 2020|0 Comments

Natalie Lennon – Starting and running a 100% cloud-based practice

When a client comes in. We'll say, look what apps are you using? What's the workflow? What's happening there? Can we automate? And we either try and do it ourselves, I'm encouraging the team to research and be able to help. Or, if it's too much, let's say for example, we've got someone who's [...]

2020-03-15T16:46:40+10:00March 13th, 2020|0 Comments

Michael Ly – A serial entrepreneur, building businesses, navigating cultural differences, and always learning

As an entrepreneur, you have to get really good at selling what you envision you want to provide and what you envision your ideal clients are going to be and your services are going to be, and not what you think you as the accountant or the founder can do. And I think that's [...]

2020-03-07T16:29:20+10:00March 7th, 2020|0 Comments

David Cristello – Building a practice workflow solution to solve the problem of client work falling through the cracks

Jetpack Workflow was really built to solve the problem of client work falling through the cracks. When I was talking with people, firm owners, they said, well, we have hundreds or thousands of recurring deadlines and due dates, payroll schedules and bookkeeping schedules, tax schedules, CFO schedules, and even with a small firm, that becomes [...]

2020-03-04T14:06:15+10:00March 3rd, 2020|2 Comments

People, Processes, Technology, Data – essential elements of a sustainable business

We've got some clients that have been going with us for over six years now and their team members are equally as good as any manager in Australia because they've been working for six years. One of our clients moved their Philippines team member who was doing SMSF work to Australia to be the [...]

2020-03-04T08:27:55+10:00February 22nd, 2020|0 Comments

Simplifying choices within the MYOB Marketplace

On Friday 31st January, I attended Brisbane MYOB Incite 2020. The first stop of MYOB’s national roadshow and first time we’d hear from the MYOB’s new CEO, Greg Ellis. I have included a snippet of Mr Ellis’s talk in the accompanying video and shall focus my commentary to the apps marketplace. With a [...]

2020-02-03T16:09:53+10:00February 3rd, 2020|2 Comments
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