I can highly recommend “Orbiting the Giant Hairball A Corporate Fool’s Guide to Surviving with Grace” By Gordon MacKenzie. It is a really easy read, with pictures throughout (I love picture books!). You can actually borrow it at the Brisbane City Council Library http://elibcat.library.brisbane.qld.gov.au/uhtbin/webcat/ on special loan for a week, they ship it up from down south. If enough of us borrow it eventually Brisbane City Council Library will buy their own copy!
Every new procedures, policies, rules or regulations in the business is a hair, which eventually turn into hairballs.
The jest of the book is to explain how you can orbit far enough away from the hairball without getting entangled in it while at the same time not straying too far away as to become unemployed.
I am trying to create a business with as few hairs as possible, and a ghd iron on hand to sort them out, if they get out of control!