I'm really fussy about the way salespeople contact me. If they start spamming me and if I think they've got my details illegally, I'm not happy at all. I would rather... like I know what I want and I'll reach out to them. And then it's around a demo and a clear plan of [...]
If you have zoom on your computer â check that you are running that latest version, by clicking on your image, and from the drop down menu selecting 'Check for updates' To start zoom go to the website https://zoom.us/ and click My Account in the top right corner. Enter the username and password On the [...]
You can't be half pregnant. If you're going to adopt new software, new processes, new procedures, then damn well do it. Don't just kind of go halfway through the process and not actually change your mindset and your processes and procedures as well. If you're going to put in new software, look at everything, [...]
Some of the best Accountants and Bookkeepers are extremely opinionated. They challenge the hell out of their clients and so I'll put it very simply and this is just something I've heard just many, many times over: accountants and bookkeepers who go into a new prospect conversation going "I use this solution, and this [...]
The two terms that came out of the Great Recession here in the US were 'Flat is Up', and the 'Accountant Recession' or the 'Recession-proof Accountant'. Flat is Up meant that accounting firms during that period were able to achieve flat growth year over year even though their workforce was eliminated by 40%. They [...]
This is a bit late in the day, but a couple of ways to at least be aware of changes to the ATO Covid 19 information is to set up an IFTTT Applet. The ATO RSS feed is https://www.ato.gov.au/RSS-news-feeds.aspx?fbclid=IwAR1jb1NPHLz5M3qAUOLKzFb6APdZnvX-xRP69gzN_1x3oWfaulLMksLxavM and the specific Covid19 RSS feed is https://www.ato.gov.au/rss.aspx?category=5737. The Applet I set up is in the [...]
I think there's challenges, significant challenges, but any big kind of shift like this also creates opportunities. So, being ready for those opportunities, but also being realistic about some of the challenges that we have to face. And we don't know where we're at in the journey right now. It's kind of like a [...]
Iâm grateful to people whoâve reached out and shown me kindness recently Thank you to Emily-Jane Shurey, Carolyn Breeze and the GoCardless team for the Stay at Home gift basket, complete with coffee, chocolate, audiobooks and tracky dacks. Thank you to my neighbour who dropped chocolate off in my letterbox, and other unknown neighbours who [...]
When Cassandra Scott + Andrew Erkins launched the Afternoon chats we did not know what they would become, but we realised that the community needed a safe supportive space. Community helping Community during these unprecedented times. Together we can be help support one another through these stressful times. Join us for Community supporting Community during [...]
"I mandated across the firm what type of clients we would work with, the personalities of those clients, the technology that was used, and the core service offering. So, that allowed us to standardise pretty much everything. I think that's the secret." Ryan Lazanis Today Iâm speaking with Ryan Lazanis Founder of Future Firm [...]
