If you need to hear it, it’s perfectly acceptable to say ‘No’.
No is a complete sentence. To activate my own ‘No’ muscle, I had to write it on a post it note and pin it on my monitor, cause I always naturally wanted to help. This would result in crazy unhealthy situations, like staying up till 1 am at night fixing client work, which they never appreciated or valued. (Sounds familiar?)
Boundaries are important. And a silly little trick like a bossy post it note, can help when you get caught off guard, and accidentally fall back into your old habit of saying yes to everything.
Here are 9 ways to say you are currently not accepting new clients:
- “I am not currently accepting new clients.”
- “My client list is full.”
- “We are at capacity and unable to take on new clients.”
- “We have reached our client limit for now.”
- “I am not taking any new clients at the moment.”
- “Due to high demand, we are not accepting new clients right now.”
- “I am fully booked and unable to take on additional clients.”
- “Our practice is currently not onboarding new clients.”
- “We are not taking new clients at this stage.”
To kindly complement this, you could:
- Offer to put them on a waitlist (maybe also indicate the turnaround time of the waitlist).
- Offer them a list of alternative professional service providers who may be able to support them.
Additionally, you could evaluate if dynamic or surge pricing suits your modus operandi.
https://intheblack.cpaaustralia.com.au/business-and-finance/how-dynamic-pricing-works