Core principles from Dale Carnegie’s “How to Win Friends and Influence People”
- Become genuinely interested in other people.
- Smile.
- Remember that a man’s Name is to him the sweetest and most important sound in any language.
- Be a good listener. Encourage others to talk about themselves.
- Talk in the terms of the other man’s interest.
- Make the other person feel important and do it sincerely.
Extract from Wikipedia