A client, running on Windows 7 advised me that her MYOB Premier was shutting down unexpectedly. I visited her office, and indeed, we would be working on it and for no reason, we were not processing anything, maybe doing something simple like data entry, MYOB Premier simply shut down.
This is of concern, as anything that happens ‘unexpectedly’ may corrupt the MYOB data file and it not good for the businesses productivity.
After speaking with colleagues about this issue, I have learnt that possible resolutions to their problem include;
àReviewing any recent changes to the environment which the software works;
àTry moving the data file to a different location as MYOB is very sensitive;
àEnsure you are running the latest up to date printer drivers for the operating system;
àEnsure you are running the latest up to date network card for the operating system;
I will advise the client accordingly.
Heather Smith and her team at ANISE Consulting, have assisted in setting up and supporting over 300 small businesses in Brisbane and beyond. Their focus is on cashflow management. They are leading experts in MYOB Accounting software and are dabbling in Xero. For further assistance please contact us http://www.aniseconsulting.com/contactUs.html or join us;
FACEBOOK : http://www.facebook.com/ANISEConsultings
TWITTER : twitter.com/aniseconsulting
YOUTUBE : http://www.youtube.com/ANISEConsulting