Core principles from Dale Carnegie’s “How to Win Friends and Influence People

This section was included in the original 1936 edition but omitted from the revised 1981 edition.

  1. Don’t nag.
  2. Don’t try to make your partner over.
  3. Don’t criticize.
  4. Give honest appreciation.
  5. Pay attention.
  6. Be courteous.
  7. Listen carefully to what your partner says and make him/her feel important about what he/she says.
  8. Become a good listener.

Extract from Wikipedia

 

from Heather Smith ~ MYOB Certified Consultant