Never Talk Directly to Clients About Cash Flow, and Other Secrets From the Cash Flow Queen | Martha Yasso
"Clients value that. They will pay for that person that's going to listen and provide... That's all your clients want, they want it off their plate, and that's freeing. [...]
A Restaurant Solutionist Creating Magical Client Experiences | Kristen Nies Ciraldo
"There’s something in our social connectivity that is enhanced by the act of sharing food, in my opinion, and it’s why we need independent restaurants particularly." – Kristen Nies [...]
Why an Accountant Started a Bookkeeping Business | Meryl Johnston
"One of my beliefs is about setting an example. I am always reading, listening to podcasts, learning, thinking about things...I also try and convey that to the team to [...]
How hosting a podcast helped this bookkeeper develop active listening skills | Alexi Boyd
"This is the advice we give to all of our clients. Get the business name nailed, get the business name registered under your umbrella or whatever organisations you are, [...]
At 14 Years Old Meet, the Youngest Xero Certified Advisor in the World!
This is a bonus episode of Cloud Stories recorded for the beginning of the Australian Financial Year. Ollie Beale, Apprentice at Bookkeeping4U joined as a special guest of the [...]
People, Processes, Technology, Data – essential elements of a sustainable business
We've got some clients that have been going with us for over six years now and their team members are equally as good as any manager in Australia because [...]
An Inventory Nerd Solving Complex Problems with Simple Solutions | Jeri Wambeek
The biggest thing is time savings, and then, of course, if you're paying people by the hour time savings can also save money. And the other part is automating [...]
An Accounting Technologist embracing symbiotic relationships with software providers | Clayton Oates
Heather Smith:Â Â Â Â Â Â Â Thank you so much, Clayton, for being on Cloud Stories with me and our listeners today. I'd like to start off by asking you, Who are you [...]
Ep.48 Lessons learnt from Xerocon South 2016
Following on from Xerocon South 2016 a powerhouse crew from Brisbane came together to discuss and dissect the lessons learnt from this conference. The panel discussion and the audience [...]
Ep.36 Geni Whitehouse – Even a Nerd Can Be Heard
Geni Whitehouse divides her time between working as a winery consultant at Brotemarkle, Davis & Co in the Napa Valley and writing, speaking, and tweeting about what some might [...]
Ep.35 Blake Oliver shares apps he recommends for accountants, bookkeepers and his clients
Subscribe to Episode 35 of Cloud Stories on iTunes In this episode Blake Oliver and I discuss his recommended apps for accountants and bookkeepers and his clients. I'm now [...]
Ep.20 Lisa Martin – GoFi8ure – The world’s first Xero Hero
Highlights of my conversation with Lisa Martin Working with a mentor to develop leadership skills Quality Management in a bookkeeping business Social media, referral and paid advertising Building brand [...]
Ep.19 Blake Oliver – Cloudsourced Accounting – One of the first Xero endorsed US bookkeeping and cloud integrators firms
Highlights of my conversation with Blake Oliver One of the first US based bookkeeping firms and cloud integrators to be listed on Xero site Acquisition of Cloudsourced Accounting by [...]
Ep.18 Nick Hazel – Café Bookkeepers – the ultimate café cloud solution (Hint it includes Xero!)
Highlights of my conversation with Nick Hazel Benefits of focusing on a niche customer base Unexpectedly becoming a business coach in the café industry Xero plus other cloud solutions [...]
Ep.3 Gayle Buchanan – Number Nurses – Virtual Xero bookkeeping, support and training
Gayle Buchanan Chief Number Nurse & Xero Gold Partner Highlights of my conversation with Gayle Buchanan Running a virtual Xero bookkeeping, support and training business Managing learning new solutions [...]