CRM stands for Customer Relationship Manager i.e. a process and systems that help you track details about customers and contacts and manage those connections. There are many socially-powered and mobile CRM applications that help you keep up with and engage with your customers and contacts. Think of these products as turbo chargers for networking. To read what new software tools are on Aliza Sherman’s radar click here http://ow.ly/8W0K0.
Customer Relationship Manager software on @alizasherman’s radar
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About Heather Smith
A technology and management accountant, Chartered Accountant Heather Smith has a deep understanding of how automated online business tools and accounting apps can be used successfully to streamline operations.
Heather provides practical advice to accountants and business owners on how cloud business tools and apps can be integrated to improve workflow and surface information that can be used to make data-informed decisions. She shares her experience, methodologies, business strategies and work-life balance practices extensively through the Accounting Apps newsletter, Accounting Apps podcast, and Accounting Apps Mastermind Community plus multiple Accounting books, blogs and social media platforms.
Heather is also an FCA, FCCA, FICB, commerce graduate, and accredited trainer.
USA Accounting Today listed Heather as one of 21 people helping shape (and reshape) the accounting industry .
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