"Ultimately, if you're in the small business space and you're building an app that adds on to either QuickBooks or Xero, you're building apps really for accountants. You can't just build it for small business only and take the accountant out of the equation. They have to be a part of your equation and [...]
'Mongolia was about me taking myself out of my comfort zone. That was about me stretching myself to think differently. That was about having a bit of a breather, and climbing a mountain in Mongolia is one way to get a bit of a different perspective on the world. It took me out of [...]
I just believe it's actually the personal side of the profession. When you look at GL advisory, a lot of the deliverables are around an impersonal deliverable. We're looking at forecasting, we're telling the numbers and secondary to those numbers are people. Same thing with apps. We're talking about automation, we're talking about integration, [...]
This is a bonus episode of Cloud Stories recorded for the beginning of the Australian Financial Year. Ollie Beale, Apprentice at Bookkeeping4U joined as a special guest of the Afternoon Community Supporting Community chat. This episode is date specific, so you may want to skip ahead to the 21 minutes mark if you just [...]
I have the best people. I have nothing without my team. I have good ideas and I have vision, and I do have creativity and innovation, but I don’t have the ability to do it all and nobody can. And so I focus very heavily … Have you read the book Traction? It’s a [...]
I'm really fussy about the way salespeople contact me. If they start spamming me and if I think they've got my details illegally, I'm not happy at all. I would rather... like I know what I want and I'll reach out to them. And then it's around a demo and a clear plan of [...]
The two terms that came out of the Great Recession here in the US were 'Flat is Up', and the 'Accountant Recession' or the 'Recession-proof Accountant'. Flat is Up meant that accounting firms during that period were able to achieve flat growth year over year even though their workforce was eliminated by 40%. They [...]
"I mandated across the firm what type of clients we would work with, the personalities of those clients, the technology that was used, and the core service offering. So, that allowed us to standardise pretty much everything. I think that's the secret." Ryan Lazanis Today I’m speaking with Ryan Lazanis Founder of Future Firm [...]
Xero have been the first to say we're going to create a ecosystem and we're going to have an open API and you're going to be able to do all this cool stuff. But historically, that was never the case. Everyone lived in their silos. So for us now to all start talking together [...]
When a client comes in. We'll say, look what apps are you using? What's the workflow? What's happening there? Can we automate? And we either try and do it ourselves, I'm encouraging the team to research and be able to help. Or, if it's too much, let's say for example, we've got someone who's [...]
